What I Why I History I Why now I Activities I Countries I Problems I Resources

Switch to Italian
PROBLEMS
Offshore outsourcing is a recent technique, and as such trials and adjustments are inevitable, especially for the more innovative services.

The two most frequent concerns on the merits of the choice are supplier's capability and reliability (nobody wants to risk to become dependent on a supplier that tomorrow may change priorities or cease to exist), and fear of spill over of proprietary information and know-how, which may find its way to a current or future competitor.
Another less frequent concern is the doubt that the foreign facilities may not guarantee adequate pay and working-condition standards to their own employees, and that this may damage the customer's own reputation.

The most frequently mentioned obstacle for offshore outsourcing projects is the cultural difference (and, for Continental Europe, the language difference) between client and provider. Other problems are how to adapt the old procedures to the new organisation how to re-employ the internal personnel.

All these fears are to be taken seriously, but they are not anew.
Rather, they point toward a often-not-adequately-considered necessity, that is, that to succeed an offshore outsourcing relationship must be accurately designed and actively managed.
 
  Offshore Outsourcing I Designing A Relationship I Carrying Out The Promises I Engineering Services From India
Choosing Globalisation I How To Contact Us